Aside IT companies, whose work could be remote, other industries in the event of the pandemic are learning to perform some of their tasks at home. With the rapid growth of technology, it is obvious the future of most of what we do today can be done remotely. What impact would this new development of Work from Home have on us as a people?
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Many
see Work from Home as a solution for a middle-aged manager who is commuting
long and gets huge distraction at office with the politics. The solution is
paraded as a silver bullet across all worker segments now. It is a double edge
sword.
I
have done Work from Home in various forms for quite many times.
The
advantages include helping cities become green by reducing commute and reducing
the population [you do not need to live in cities]. It enables many women and
caretakers to get back into work without having to give up on their family. In
addition, allows people in rural areas to access the job markets.
However,
when we make Work From Home into Remote Work all days a week, it can produce
various undesirable consequences.
1.
It turns workers into a commodity. Many companies are
waking up to the concept not to give more rights to the workers, but to take
advantage of cheap labor pool around the world. Labor arbitrage that started
from the 1990s will happen in a much bigger form and unless you are living in
the cheapest possible place, your work could always move to the next cheapest person.
2.
When you can hire from anywhere in the world your salaries
for most urban employees will go down. Workers are going to compete
with everyone in the world. That said businesses also would compete worldwide
for talent and that would mean more salaries to a few [those who are in cheap
locations]
3.
It cuts off the emotional bonds of an office and
reduces one to a report. In a large company, there can be politics and
anonymity that has long taken off any bonding. However, in smaller, closely-knit
companies and teams this can be deadly. You know how people are spending their
birthday parties on Zoom [so sad] that becomes your work life. It cuts one of
the few avenues for you to make friends after you leave college.
4.
It makes it much easier to fire people. It is
much harder to fire a person when he/she is out there in the office and gels
well with the team. You have to think about all team dynamics. With remote
workers, there is no emotional bond. Once the performance starts slipping [in
your opinion] or the economy is bad or team demands have changed they get the
cut. There will be a lot less room for error in those situations. Job security
that has been going down since 1990s will go down even more.
5.
Work invades life. Many workers think Work from Home
as a positive thing initially. Eventually they realize that the company has
other plans — there is no distinction between you at home and you at work. That
means you at work all the time.
6.
It is a pay cut for many. You need a bigger home
now because you need a dedicated place to work to be productive. You now pay
for everything — from computers to bandwidth to coffee to stationery. For those
whose commuting expenses are more than this, it is not a problem. For many others
it is.
7.
Your career depends completely on your communication skills. When you are at office,
there is a greater degree of visibility due to physical presence and more
people can understand what you are working. When you are remote, your career
becomes entirely dependent on your monthly reports and responses during the
standup calls. Those who have excellent skills, but cannot communicate that
well will be at a great disadvantage. The person who writes great reports will
win.
8.
For those without structure and self-discipline the career
becomes a non-starter. Many workers start their career without much structure.
Office moulds them into who they are. However, if people start their career
remote, there is no easy venue for structure building and you
are like the rookie swimmer dropped in the deepest part of the pool expecting
to get alone. Without mentoring and the benefits of an office, careers
of many young people will be stunted.
Effects
on cities and real estate:
1.
Commercial real estate will lose value as companies move out.
This is a good thing in many places. Many low-end offices will be torn down;
replaced by apartments as people will be able to afford the now fallen price of
land. However, many governments that are dependent on property taxes will cut
their services leading to urban misery.
2.
Cities will become less crowded as less people need to be in the
cities and even less people need to be at the office. If you can move to your
village or the suburb, it is a great thing. You will be competitive. However,
if your spouse, children or parents are tied to the location, you are in for a
misfortune.
3.
All the businesses depend on people coming to an office —
commercial security, cleaning, coffee shops, interior decorators will go for a
toss. Cities would be blighted.
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